Privacy Policy

How we use your personal information
We use your personal data solely to process your order correctly. Our customer and mailing lists are never shared or sold to third parties. We will only contact you by phone, email, or post if we need additional information to process your order. If you subscribe to our mailing list, we may occasionally send you a promotional offer or announcement by email.

Your personal information is secure
When you complete your order through our checkout, we use SSL encryption — the industry standard for secure online transactions. Your personal and payment information is automatically encrypted and cannot be intercepted or read by others during transmission.

When you complete your order using PayPal or Klarna, your personal and payment information is equally secure. However, your information is subject to the terms of service and privacy policies of those providers, which may differ from those of KIYOMA. By using these payment methods you accept their respective terms and policies.

To ship and track your order, we share your name and address with our carriers, including UPS, FedEx, and DHL, solely for the purpose of fulfilling your delivery.

How we use browser cookies
We use cookies to help process your order and to provide you with a smooth shopping experience. To place an order on our website, cookies must be enabled in your browser. If you prefer not to enable cookies, please contact us at hello@kiyoma.com and we will be happy to assist you directly.

We also use cookies to track your usage of our website, to remember which items are in your shopping cart, and to enable the checkout functionality.

KIYOMA gathers statistical and user preference data through cookies and similar mechanisms. The information we collect may include clickstream data, URLs, pages viewed, date and time, browser type, geographic location, and other non-personally identifiable information. At no time is this non-personally identifiable information matched or correlated to personally identifiable information.

Some third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. You may opt out of this use of cookies by visiting the Network Advertising Initiative opt-out page, or customise your preferences using Google Ads Settings.

If you have any concerns about cookies on your device, you can delete them at any time through your browser's privacy or preferences settings.

Currency converter
By using our website, you agree to allow third parties to process your IP address to determine your location for the purpose of currency conversion. You also agree to have your selected currency stored in a session cookie in your browser, which is automatically removed when you close your browser. This allows your selected currency to remain consistent while browsing our website.

If you have any questions about this Privacy Policy, please contact us at hello@kiyoma.com.