• Enjoy a simple return process within 30 days of delivery.
• Customers are responsible for the cost of return shipping.
• To receive a different product, request a refund and place a new order.
• Refunds are processed to your original payment method.
• Store credit is also available.

To be eligible for a return:

• Return your item within 30 days of delivery.
• Include the original packing slip or invoice.
• The item must be unused, undamaged and in its original condition.
• Return the item in its original packaging.
• Include all packaging and complimentary accessories supplied with your order, such as the brown gift box, card, thank-you card, foam inserts and protective packaging.
• Carefully repack the item using sufficient protective material to prevent it from being damaged during return shipping.
  
  

If your item arrived damaged or defective, please do not return it immediately. Contact us by email first and include clear photographs of the product, damage and packaging so our team can assist you.

1. Enter your order number and email address.
2. Select the item(s) you would like to return and choose your preferred refund option.
3. Receive the return address and instructions by email.
4. Carefully pack the item and arrange the return shipment at your own cost.
5. We’ll process your return once it arrives and has been inspected.

After we receive and inspect your return:

• Store Credit: Sent to you by email.
• Refund: Returned to your original payment method.
• Different Product: Place a new order after receiving your refund or store credit.